Product leader with 13+ years spanning software development, product management, strategy, Product Operations, B2B SaaS, payments, retail technology, and applied AI.
Explore selected work ↓
Product strategy · 0→1 development · operating models · product maturity · AI-enabled workflows
Discovery → decisions → delivery → measurement → iteration
Atlanta, Georgia
Four flagship stories about how I find the real problem, make product decisions, build the right thing, and measure what changes.
What started as a fragmented demand process became a centralized product capability—and the data it created changed how we understood bottlenecks, value, and what to build next.
Finance Assist had customer needs, technical complexity, and competing priorities. The work was creating clarity: a value-driven roadmap that connected customer problems to what three Scrum teams built next.
An aging payment experience needed more than a visual refresh. I shaped a phased modernization roadmap across checkout, recurring payments, integrations, digital wallets, and payment-network requirements.
Recurring production issues looked like an operational problem. Root-cause analysis revealed a larger pricing ecosystem problem—and created the path to redesign how pricing worked.
I use AI across the product lifecycle and design AI-enabled capabilities that improve product quality, decision-making, and product-team workflows.
My product perspective comes from working across the full stack of product leadership—from writing software and translating business problems into requirements to owning platforms, shaping strategy, and building organizational product capabilities.